At Travelmate, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how Travelmate collects, uses, discloses, and safeguards your information when you visit our platform or engage with our services.

1. Who We Are

Travelmate is a global travel platform that connects travelers with verified tourism operators, hotels, and activity providers. Our mission is to streamline the travel experience for both travelers and tourism businesses. This policy applies to all websites, apps, and services operated by Travelmate.

2. What Information Travelmate Collects

We collect personal information when you:

• Sign up for a Travelmate account

• Submit a merchant application

• Make a booking or purchase through the Travelmate platform

• Contact our customer support or request information

The types of data we may collect include:

• Contact details (e.g., name, email, phone number)

• Identity verification data

• Payment details (via secure third-party processors)

• Device and browser information

• Location data (if permitted)

3. How Travelmate Uses Your Information

We use your information to:

• Create and manage Travelmate user and merchant accounts

• Process bookings and transactions securely

• Deliver personalized offers and recommendations

• Provide support and respond to your inquiries

• Analyze platform usage and improve Travelmate services

• Ensure security and prevent fraud

4. How Travelmate Shares Your Information

We may share your information with:

• Travelmate’s authorized service providers (e.g., payment gateways, IT support)

• Business partners or affiliated merchants to fulfill your bookings

• Government or regulatory authorities as required by law

• Legal representatives to protect Travelmate’s legal interests

Travelmate will never sell your personal data to third parties.

5. Cookies and Tracking

Travelmate uses cookies and similar technologies to enhance your browsing experience and help us understand platform usage. You can manage your cookie preferences in your browser settings.

6. Your Rights and Choices

You may have the right to:

• Access, correct, or delete your personal information

• Withdraw consent or object to specific uses

• Request data portability

To exercise your rights, please contact us at: [Insert Contact Email]

7. Data Retention and Security

Travelmate retains your personal data for as long as necessary to fulfill the purposes outlined in this policy. We implement strong security measures to protect your information from unauthorized access, disclosure, or misuse.

8. International Transfers

Travelmate may store or process your data in other countries, including where our cloud service providers are located. We take appropriate measures to ensure your information is protected in accordance with applicable data protection laws.

9. Children’s Privacy

Travelmate services are not intended for children under the age of 16. We do not knowingly collect personal information from minors.

10. Updates to This Privacy Policy

Travelmate may update this policy from time to time to reflect changes in our practices or legal obligations. We encourage you to review this page periodically.

11. Contact Us

If you have any questions about this Privacy Policy or how Travelmate handles your personal data, please contact:

Travelmate Data Protection Team

Email: [Insert Email Address]

Address: [Insert Office Address]

By using Travelmate’s platform and services, you agree to the terms outlined in this Privacy Policy.